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Class bookings

To book a class please contact Di on Tel 07875366298

If you haven't been to our studio before your first class is FREE of charge to get to know us and see if you like what we do.

You may book in for the next week straight after class otherwise we will contact you a day before or on the day in the morning to check if you're coming to class.

Cancellations

To aid our participant numbers we have a cancellation rule. Please phone or text us with 6 hours notice before the class or unfortunately you will be charged. We may make an exception if there has been an emergency.
We reserve the right to cancel a class short notice if there are insufficient class participant numbers. The minimum number is 5 participants per class.

For personal training tuitions please allow 24 hours cancellation notice to be able to offer your space to someone else. We reserve the right to charge a 50% cancellation fee. No refunds or extensions will be given if you have purchased a personal training multiple sessions pack.

Tel 07875366298

Privacy

Any personal details recorded through completion of PARQs, consultation forms, monthly membership forms or similar will be kept safe and confidential.
By completing a monthly membership form you have authorised that Work It and DFC (Debit Finance Collections PLC) will hold your Personal details completed on this membership form to set up and process your Direct Debit payments as well as hold your details on file for this purpose only.
Work It may email you with updates and events unless you have not given us permission on our PARQ form to do so. You may change this anytime by unsubscribing from our newsletters.

Membership

Full membership cost is currently £29 a month and excludes Pilates classes. You will be notified if this changes in future.
Membership forms will need to be completed. You will receive a copy of your membership form for your records. Work It will also keep a copy and the third copy is sent to DFC (Debit Finance Collections PLC) who will process your direct debit and collect the membership fee each month.
The minimum membership sign up is for 12 months and rolling thereafter unless cancelled by yourself.
You will need to either contact Work It or DFC direct to cancel.
Please note a cancellation fee will occur if you cancel within the first 12 months of membership.
Membership forms will be kept safe and confidential by Work It and DFC.

Session cards & Pay as you go

Alternatively to our full monthly membership you can purchase session cards or choose pay as you go if you require more flexibility.
Session cards are valid for 3 months from date of purchase. Session cards can not be transferred to another person nor can it be used with different instructors. Pilates session cards can not be used in any other other classes than Pilates with the relevant instructor.

Therapies

All our therapists are self employed therefore hold their own forms, records and policies.
Please check with the relevant therapist about these details.
When booking an appointment please contact the relevant therapist directly. Please check their cancellation policy upon booking.
All therapists will adhere to General Data Protection Regulation (GDPR).
Work It expects all therapists to keep up to date with First Aid certifications and self-employment standards and regulations including insurance cover, work related certifications, etc.

Health & Safety

At Work It all instructors and therapists will hold their own First Aid qualifications relevant to their roles and responsibilities.
We will ensure all clients will be kept safe during class and therapies.
In case of a fire alarm the relevant instructor/therapist will be in charge of evacuating the building with all class participants or their clients in a timely and safe manner, following instructions by Discover Hannah's once assembled at the relevant assembly point.

Zero Tolerance

Work It holds a Zero Tolerance policy regarding verbal and physical abuse or violence towards clients,instructors and therapists. This also includes social media.